We may encounter such problems when using Kaiyishi smart lock. If you want to consult Kaiyishi smart lock maintenance phone, you can look it up online. Today Xiaobian made a summary of Kaiyishi smart lock problems and the solutions to these problems. Come and have a look!
If you have any other questions, please call our after-sales service center directly: 400-8388-875!
Kaiyishi intelligent lock maintenance telephone
Smart locks need electricity to work normally, so if the power supply of Kaiyishi smart lock is out of power, it will also lead to the failure to unlock normally. In this case, you can find the key lock hole of Kaiyishi smart lock, open it with a spare key, and then change the battery. However, if there is a power failure, you need to ask a professional master to come to the door for maintenance!
Matters needing attention in the use of Kaiyishi fingerprint lock:
1, the administrator information saved.
When you first start to use Kaiyi Yishi fingerprint lock, you should pay attention to setting and managing the relevant information of the administrator, because the resetting and resetting initialization of Cheng Zhongkai Yishi fingerprint lock may be related to it. In the national lock industry market research, we often encounter many consumer inquiries: "What should I do if I forget the administrator information?" This kind of question is often consulted by consumers. Therefore, the administrator information is very important and should be kept well.
2, the input information should be normalized
In the process of entering fingerprints, do not press hard or lightly, which is not in line with daily use habits. In the process of inputting information, we must follow the normal way of use, and try to be the most accustomed way, especially the fingerprint lock of the handle fingerprint head, which needs our attention, otherwise, if the input is unreasonable, it will cause trouble in the process of use and lead to a decline in the use experience.
3, to keep a spare fingerprint input.
Try not to enter only one fingerprint. We suggest entering at least 3-5 fingerprints. Generally, the number of fingerprints in fingerprint locks exceeds 20, which is enough for the whole family. A moderate number of entries can effectively prevent the problems of fingerprint invalidation, such as fingerprint injury, peeling and unreasonable entries, which can effectively improve the experience.
4. The password should be a common password as far as possible and the length should be sufficient.
At present, the password of fingerprint lock is basically an alternate option, which is not likely to be used. If it is not a common password, it is easy to forget, and once it is forgotten, it will be very troublesome. Therefore, the password must be your usual password, and the length of the password should not be less than six digits, which will prevent the password from being lost and guarantee the improvement of security.
5. Pay attention to foreign objects in the fingerprint entry window.
This is considered from the perspective of safety. If it is used by a willing heart, although it will not have much impact, good use habits are very necessary for greater safety. Once a foreign object is found in the fingerprint entry device, remove it immediately and reset the fingerprint or password. That’s how I feel safe.
How to initialize Kaiyishi smart lock?
Kaiyishi fingerprint lock has two initialization methods. If there is a password, enter the menu-User Settings-Initialization Settings, and the motor can be [OK]. If you don’t remember the password, there is an initialization button on the back lock surface to open the battery cover. This needs to be operated indoors, and you need to manually press (take the card needle with a pen tip or mobile phone) the small hole on the back panel. Under normal circumstances, it will only be used when the Keyi smart lock has just been installed or the fingerprint and password have been forgotten.
Regarding the maintenance telephone number of Kaiyishi smart lock, if you can’t contact us, you can directly consult our after-sales service center. The solution described above is flexible according to the actual situation. In fact, this method is universal for other product maintenance or price negotiation. Learn more about smart locks, follow us and don’t get lost!