The smart lock with fingerprint recognition can’t identify the fingerprint. Don’t change the lock in a hurry. You can make an evaluation yourself first to see what caused it.
01 The aperture of the fingerprint head is not bright, so it is not recognized.
After the finger is put on, the aperture on the fingerprint head is not bright. First, check whether the battery is dead. If it is dead, just change the battery. If it is outside the door, you can try emergency charging first.
If there is electricity, after the finger is pressed, the aperture on the fingerprint head is still not bright and unrecognizable, which means that the fingerprint head is broken. It is recommended to contact the after-sales service to solve it, or change the lock directly.
02 The aperture of the fingerprint head is bright, so it is not recognized.
When this happens, it means that the fingerprint head can still recognize it, but it may just be unable to unlock it. You can try to add the fingerprint again.
If you can’t identify it after adding fingerprints, you should consider whether the lock is broken, contact the after-sales service, or change the lock.
If it helps you, click on it to give Xiaobian an encouragement, and Xiaobian will continue to generate electricity to help you solve the problem of smart locks.